Terms & Conditions

As trained and registered agents, we are licensed to dispose of any animal by products in categories 1, 2 & 3 under Licence Number U1272603/abp/coll. Fallen Equine agents, are legally obliged to dispose of any animal in line with the regulations set out by DEFRA & will ensure that these are followed at all times.

Payment - All payments for services are required upfront and can be paid by cash or card to one of our agents. Services are non refundable. A receipt can be given if required.

Dispatch Service - Our experienced agents will evaluate the location before commencing any dispatching to ensure there is adequate space to carry out the procedure. Fallen Equine agents will do there best to reduce any unintentional danger/damage to any property or persons present, However, they cannot be held responsible if any unexpected danger/damage occurs whilst they carry out the procedure. It is vital that any persons present, follows any instructions given by the agent or agents present and do not obstruct them in any way.

Removal Service - Our experienced agents will do their best to reduce any unintentional danger/damage to any property or persons present, However, they cannot be held responsible if any unexpected danger/damage occurs whilst they carry out the procedure. It is vital that any persons present, follow any instructions given by the agent or agents present and do not obstruct them in any way.

Equipment - Fallen Equine will ensure it maintains the equipment used to ensure it is both safe and in appropriate condition. All equipment that requires a licence will be obtained from the relevant authorities of which will be kept up to date at all times.